Online Internet Marketing

Understanding Searcher Behavior

In marketing, it is accepted that one must grab the prospect's attention with a compelling message in order to maintain his or her interest. On the Internet, this is paramount. People who are using search engines are, by definition, in a "searching" mode. While this is of course obvious, it is also important to remember that in no other form of marketing is it easier for the searcher to abandon your attempts to attract his or her attention and look elsewhere. Your competitors are a simple click of the 'back' button away. In fact, a recent study shows that the average visitor to a website stays for less than three minutes - hardly enough time for him or her to be sold.

Searchers have been conditioned, by the sheer amount of information available, to be impatient when they do not immediately find what it is they are seeking. What does this mean? It means that your pages should offer immediate insight on the common problems that your customers face. If you cannot communicate, within a few seconds, how you understand your prospect and how you are different from the myriad of other firms out there, you have lost them, perhaps forever. With help from your search engine optimization company, take a close look at every page of your website. Do you focus on the user, or do you focus on your company? Do you immediately engage your prospects with your knowledge of what particular business challenges they are facing? If not, it may be time to rethink the most prominent marketing message on your individual pages and devise a new action plan for your SEO campaign.

Redefining "Competition"

Almost every company has a list of four or five companies that it considers to be its primary competitors. These are generally the companies that it believes offer products and services most similar to its own. Often these companies steal employees from one another, and they seem forever concerned with what the other is doing.

On a search engine, however, your definition of competition should be broader. It should include any company that offers the same products or services as your company that outranks you for important terms. Whether or not these companies are on your immediate radar is immaterial - a searcher will not know the difference, nor will he or she care. The Internet is, by and large, a vast and level playing field. There are quite possibly companies that you have never heard of using the Internet almost exclusively to promote their brands. It is important to watch out for these competitors as well as the ones you and your search engine optimization company currently track.

The Role of Patience

Unlike with most marketing channels, search engine optimization has many variables that will be outside of your control and the benefits will not be immediate. Simply put, it takes time to properly optimize a website for optimal search engine performance, and there are no guarantees as to when the engines will re-visit your site and reward you for the efforts of your SEO campaign (although, if you select the right search engine optimization company and play your cards right, it will happen).

The obvious downside is that an SEO campaign can take time before you begin to see your ROI, and unlike most other forms of traditional marketing, the timing can vary greatly. The upside, which people who successfully engage in an SEO campaign realize, is that the ROI is typically much greater than other forms of marketing. It is also important to remember that working with a search engine optimization company is a longer-term investment, which, like other longer-term investments, takes time to mature. If you spend marketing dollars on a print ad, that ad will only be effective for as long as the publication is in the public eye. If you buy banner ads or use pay-per-click advertising, your presence will decline once you stop paying. But a website that's been properly optimized by a competent, knowledgeable search engine optimization company will likely bring you traffic for years to come.

Scott Buresh is the founder and CEO of Medium Blue, which was named the number one organic search engine optimization company in the world by PromotionWorld in 2006 and 2007. Scott's articles have appeared in numerous publications, including ZDNet, WebProNews, MarketingProfs, DarwinMag, SiteProNews, ISEDB.com, and Search Engine Guide. He was also a contributor to The Complete Guide to Google Advertising (Atlantic, 2008) and Building Your Business with Google for Dummies (Wiley, 2004). Medium Blue is an Atlanta search engine optimization company with local and national clients, including Cbeyond, Boston Scientific, and DeKalb Medical.